FAQs

 

Why Soy Wax?

Soy wax is a natural wax that is derived from a soy bean. After harvesting, the beans are cleaned, cracked, de-hulled, and rolled into flakes. The oil is then extracted from the flakes and hydrogenated. During the process of hydrogenation the oil is solidified until it becomes a wax (solid at room temperature).  Soy wax does not contain any harmful toxins or chemicals, is made of natural ingredients, burns cleaner at a lower temperature and eco-friendly.

Why is soy wax better than a traditional paraffin wax candle?

Paraffin wax is a petroleum-based wax. Paraffin comes from the refining process of lubricating crude oils. These fuels go through an extensive process with chemicals and other components before paraffin wax is achieved. When a paraffin candle is burned it releases known carcinogens such as benzene and toluene in the area.

FACT: Paraffin wax is artificially made, is a non-renewable resource, secretes toxic fumes that can be harmful to your health and produces more soot with each candle.

How are your candles scented?

All of our candles our scented using premium premium fragrance oils, pure essential oils and/ or a blend of the two.  Please check the individual item description for that product information.

All of our fragrance oils are free from carcinogens, phthalates, toxins, and other potentially hazardous chemicals often found in fragrances.

How do I properly burn a candle?

All Explore Bare Naturals wicks come pretrimmed to ¼ inch for immediate pleasure.  It is best to always trim your wick to ¼ inch prior to each lighting.

ALWAYS burn your candle within sight on a level, fire resistant surface AWAY from drafts or vibrations. NEVER leave a burning candle unattended. 

KEEP out of reach of children and pets.

NEVER burn your candle for more than 4 hours at a time.

NEVER touch or move a candle while its burning.

FIRST TIME USE: As mentioned above, your Explore Bare Naturals candle wick is already trimmed for first time use. Please allow you candle to achieve a full melt pool across the top before its blown out to prevent tunneling.

Burn Time?

4 oz- 15-20 hours

6 oz- 32-36 hours

8 oz- 40-45 hours

12 oz- 55-60 hours

** burn times are dependent on air currents in the home or office

What are Explore Bare Naturals body butters composed of?

All of our body butter have a primary base of Raw Unrefined Shea butter. In addition to this we have curated specialty blends that incorporate pure therapeutic essential oils and carrier oils along with other base butters. These butter include Raw Unrefined Mango Butter, Cocoa Butter, Tucuma Butter, Aloe Butter and Avocado Butter. While all of our butters smell magnificent our essential oils butters provide a therapeutic experience with more subtle scent.

We also offer body butters that incorporate the same base ingredients as above but in place of essential oils; we have a variety of premium fragrance oils to chose from. 

If you would like to learn more about the benefits our ingredients offer please take a look at our benefits page.

Please inquire at explorebarenaturals@gmail.com for any custom orders of body butter.

*(Fragrance list options can be provided upon request) 

Shipping Policy

All orders are shipped via USPS First Class or Priority Mail with a confirmation email that includes shipping information. Shipping charges are based on the delivery location and weight of the order. Explore Bare Naturals, LLC is not responsible for any delayed or lost packages. If this occurs we urge you to file a claim with the carrier as soon as possible. Due to COVID-19 you may experience shipping delays.

Processing Time

Orders are processed in the order in which they are received. Please allow for an additional 3-5 days for custom candle orders.

Return Policy

Due to the nature of our products we do not currently offer returns. If you received an item that was damaged upon arrival please contact us at explorebarenaturals@gmail.com within 24 hours for a replacement. Please include your name, order number and a picture of the damaged product(s).

Feedback

We closely monitor our products for safety and optimal results. WE are always looking for new ways to improve, new ideas to capture and continuing to provide excellent service. If you have any questions, concerns, comments or suggestions we urge you to email us at explorebarenaturals@gmail.com

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